11/5/2023 0 Comments Key elements of communicationEmotive, Motivation, Information, and Control are the purposes of communication in an organization. Interrupting the message or communication flow between sender and receiver with noise or interference can lead to misunderstandings, as well as confusing or ambiguous communication.Ĭommunication serves a variety of purposes, including informing and raising awareness, educating, persuading, inspiring, and entertaining. Because noise or interference interrupts the intended communication, something other than the intended message is received. The message that is received is not always the same as the message that is sent. Vertical channels move communication up and down across different levels in the organization, whereas horizontal channels function amongst colleagues at the same level within the organization’s structures. Within an organization, various lines or channels of communication are used. An acceptable channel is one that meets the communication goal, the sender’s needs, the message, and the receiver’s needs. These channels are sometimes within to the organization, while others are external to the company and hence external channels. – Encourages more communication and discussionĪ communication channel is a set of ways for signaling or transmitting a message, such as a chat, letter, phone call, e-mail, or television show. – Indicates effective message comprehension or misunderstanding It is the recipient’s reaction to the sender’s communication, informing the sender of how the message was received and assisting the receiver in confirming whether their interpretation of the message is correct. People’s interpretations of the same message can differ.įeedback is a crucial component of effective interpersonal communication. The receiver’s particular background of experiences, ideas, and concerns also contributes to this view. In doing so, the recipient likewise behaves as an individual with a unique perspective, interpreting the message according to his or her own personal interpretation. To understand the communication, the recipient decodes or interprets it. The message sent by the sender is not necessarily the same as the message received. The receiver may misinterpret the tone of voice, inflection, rate of speech, facial expression, touching, and body movement, or a badly written message may lead to misinterpretation. It is made up of signs, speech, and movement and establishes a link between the sender and the receiver. The message is the idea of feeling that is sent from the sender to the receiver in order for them to comprehend one other. Sender’s ideas are formed by a combination of attitudes, experiences, talents, and cultural upbringing. The sender, who reacts to situations from a unique vantage point, interprets ideas, and filters experience through their own perception, is the beginning of communication. To decode or comprehend the message, the recipient listens, reads, or looks. Encoding is the process of converting a message into words, diagrams, or nonverbal cues that can be communicated. Sender and receiver engage during communication through encoding/sending and decoding/receiving messages. Six major aspects are present in communication process models: I) sender, ii) message, iii) receiver, iv) feedback, v) channel and vi) noise or interference. The word “communication” comes from the Latin word “communis,” which means “common.” Communication refers to the exchange of common ideas. Without efficient communication, no manager can be successful. An organization cannot function without communication. Everything we do revolves around communication. Functions and Elements of Communication is an important aspect. Human behavior is heavily reliant on communication.
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